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• Market Report Jul 2, 2009

  Market Fizzles Before Fourth - All 30 Dow stocks closed lower in the last session before the holiday weekend. Oil was down more than $2 a barrel, while unemployment rose to 9.5%.
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Metal Prices

• CAD/CAM, New Location Boost Smith & Bevill

  Jul 1, 2009

  In the Portland, Ore., area Smith & Bevill Jewelers is known for both custom work and repair work, which represent 35 percent and 10 percent of the company's operations, respectively. But in 2004, as these sectors expanded, the store outgrew its space. Making a virtue of necessity, owner Bill Bevill moved from a 2,500-square-foot location to an 8...

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• Book Smarts

  Jul 1, 2009

  The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It, by Christine Pearson and Christine Porath, Portfolio, $25.95 (240 pages) Most Americans have encountered unpleasant or even hostile colleagues and bosses, but incivility is more than just a human resources problem: it also has a financial cost, argue Pearson and...

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• Is De Beers No. 2?

  Jul 1, 2009

  It raised eyebrows when a statement from Anglo-American said De Beers' diamond production dropped a whopping 90 per-cent in the first quarter of 2009. A New York Times article about Russian diamond producer Alrosa then rubbed salt in the wound by writing, “Russia quietly passed a milestone this year: surpassing De Beers as the world's largest...

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• How to Create Problem-Solving Employees

  Jul 1, 2009

  Has this ever happened to you? It's one of those days, an endless stream of issues and problems. Your top two salespeople are at each other's throats again, and no one can make a decision without your approval. If you're the type of manager who likes to give advice, you may have created a staff lacking in problem-solving skills.

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• Finlay’s Future in Doubt

  Jul 1, 2009

  Noting that it has already defaulted on its latest credit agreement, Finlay said in its latest filing that there were “substantial doubt[s]” about its “ability to continue as a going concern.” “We experienced a significant operating loss in 2008 and are expected to have an operating loss in 2009,” the company said...

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• How to Deal With Difficult Customers

  Jul 1, 2009
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• Just Treat It

  Jul 1, 2009

  An ongoing practice in jewelry is to scorch, coat, mix, and generally abuse metal until it gives you the color you want. We're talking about treatments and alloys, which have wrought unexpected colors from gold, titanium, and platinum, giving retailers plenty of talking points for customers who want the newest and coolest jewels.

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• Jewelers Try to Navigate the UCCs

  Jul 1, 2009

  Shanu Singh Guliani, owner of Shanu's Fine Jewelry, Pembroke Pines, Fla., and a blogger for JCKonline.com, was surprised when a supplier asked her to sign a consignment and security agreement. “I had never seen this kind of form in my life,” she says. The supplier explained he needed her signature to file a Uniform Commercial Code form for...

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• Richline Gets Andin, Colibri Trademarks

  Jun 1, 2009

  Richline, the jewelry manufacturer that is part of Warren Buffett's Berkshire Hathaway, has two new additions to its stable. The first is Andin, a mass market jewelry manufacturer based in New York. Ofer Azrielant, Andin's owner, will become executive vice president of Richline's Gem Group. The company said in a statement that Andin "joined the...

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• Going to the Retailer, and We're Gonna Get Married

  Jun 1, 2009

  A trip to the jeweler is a necessary part of the wedding ritual. But now some jewelers are taking it a step further by offering not only wedding jewelry but also a wedding service. At Albert's Jewelers in Schererville, Ind., it started 12 years ago, when owner Joshua Halpern's parents were celebrating their 30th anniversary and wanted to redo their vows...

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